Return Legacy
 

FAQ
 
PRODUCT ORDER / DELIVERY
 
1. How do I check the status of my order?
A: You may log in to http://login.returnlegacy.com then click on Member Login > Financial Management > Sales History > Search your order by date.
 
2. I have not received my order placed 2 weeks ago, what might be the reason?
A: There is a possibility that your order has not been confirmed due to the decline / pending in payment. If you register your membership via P Wallet, kindly refer to your upline.
 
3. How long should I be expecting my order to arrive?
A: Once your transaction has been confirmed by our system, your order will be dispatched out on the next business day. It will take approximately 3-7 business days to arrive at your doorstep, depending on your location.
 
4. How do I view my tracking number (CN)?
A: You may log in to http://login.returnlegacy.com then click on Member Login > Shopping Center > Shopping History > Search your order by date> Select Sent> Click Search. Then, the CN number will be displayed on the Delivery Order.
 
5. How do I track my delivery status?
With your tracking number, you can track your delivery status based on the below courier services:
 
a) GDEX
  http://www.gdexpress.com/malaysia/e-tracking
  +603 - 7787 6677
 
b) TNTT Packages Express
  http://www.tnttexpress.com
  +603 - 5191 3837
 
c) Airpak Express
  http://www.airpak-express.com/index.php/tracking/?lang=my
  +603 - 7861 2323
 
d) Citilink Express
  http://www.citylinkexpress.com/MY/Tracking.aspx
  1300 - 88 - 2489
 
e) Pos Laju Malaysia
  http://poslaju.com.my/track-trace
  +603 - 2273 3927
 

  
 
A certified member of Malaysian
Direct Distribution Association